Great location, lovely hotel, fantastic staff, great restaurant

Score:

By: Julian A., 6. May 2018

We had a great time at the hotel, the location is quiet and close to the forest but also the centre is easily accessible by an underground train from the station close by.

Angelo the barman was fantastic, not only knowledgable about the drinks but also very helpful with things to do and trips we could make.

Matija in the restaurant was equally helpful and knowledgable especially on the local wines.

The room was very nicely furnished and decorated but too warm and nobody was able to turn the heating down (we didn’t want any on). However, the staff handled my feedback on the day really well and the manager wrote a letter of apology, offering to upgrade us to another room, both of which were appreciated.

The free beer and soft drinks in the mini bar are a lovely touch and had there been a coffee machine in the room it would have been perfect.

The weather wasn’t quite warm enough when we stayed but there is a lovely outside eating area adjacent to the restaurant.

We would definitely stay again if visiting Stuttgart.


Categories list:

  • thumb_upRoom
  • thumb_upBar
  • thumb_upDining Experience
  • thumb_upDistance to Train Station
  • thumb_upLocation
  • thumb_upService
  • thumb_upVibe
  • thumb_upDistance to Public Transport
  • thumb_upDesigner Vibe
  • thumb_upNoise Level
  • thumb_upBar Service
  • thumb_upFood
  • thumb_upHotel
  • thumb_upDistance to City Centre
  • thumb_upComfort

Antworten:

By: Waldhotel Stuttgart, 2018/05/07
Dear Mr. A., first of all thank you very much for rating the Waldhotel Stuttgart. The needs of our guests are very important for us. Especially your kind words about our restaurant and our bar made us very proud. We are very happy to welcome you again very soon. Jörg Grede, General Manager & the team of the Waldhotel Stuttgart

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